NEW SMARTPHONES FOR FRONTLINE STREET STAFF WILL IMPROVE SERVICES SAY LEWISHAM
Lewisham council say they have taken another innovative step forward in the battle to keep streets clean and tidy while making local services more efficient and economic.
“Our LoveLewisham mobile app set the standard for many years in public services and has helped our workforce and active citizens combine forces to ensure the quick identification and removal of graffiti, flytipping, abandoned vehicles and other environmental blights” said a council statement..
“Now we have upgraded our technology significantly using open source code to save more money for local taxpayers and better serve both its own workforce on the streets and users of a variety of new and emerging, similarly open source-based, apps.
“We and our users are no longer tied to any particular app and dependent on fee-based providers who periodically demand expensive upgrades.
“Our staff have developed a new generation of LoveLewisham for internal use saving us £13,000 straight away. “We have already used some of these savings to buy our street sweepers, refuse collection staff and others new smartphones.
“Using these new phones, our staff on the street will now be able to put their own reports directly into the system, with no need for re-input of information back in the office.
“This frees up customer service staff time, which we estimate will save us more than £100,000 further and improve our service response.
To report environmental problems use our website or download any open source based app like FixMyStreet.
(Source: Lewisham council press release.) .fixmystreet.com: Report, view, or discuss local problems like graffiti, fly tipping, broken paving slabs, or street lighting.