BARCLAYS BANK TO CLOSE
BARCLAYS are to close their Upper Norwood and Crystal Palace branch on Friday 16th October.
In a statement Barclays said customer usage at Upper Norwood and Crystal Palace branch has declined by 64 per cent since 2008.
“More than 50 per cent of customers now regularly use alternative branches, which is why we have taken the difficult decision to close the branch on Friday 16th October 2015.
“Our colleagues at Barclays Upper Norwood and Crystal Palace branch have been consulted about the change and will be given the opportunity to work at a nearby branch.
“We hope that the availability of nearby branches at Sydenham, West Norwood and Thornton Heath, access to services at the local Post Office and our range of digital channels will help to ease the transition for our customers as we move out of the Upper Norwood and Crystal Palace branch.
“We do not take the decision to close any branch lightly and we are committed to adhering to the new UK Government protocol on branch closures.
“All of our customers will receive a letter, posters will be displayed in branch and colleagues will be on hand to assist customers with any concerns they may have.
“We will be proactively engaging with local businesses and the wider community to discuss the alternative ways customers will be able to undertake their banking locally, before the branch closes on Friday 16th October 2015.
“The way customers undertake their banking is changing as people increasingly use online, telephone and mobile devices. “We must therefore evolve the shape and size of our branch network in response to changing customer behaviour.”
A Barclays spokeswoman in response to various questions told News From Crystal Palace: “We do not disclose, for security reasons, the number of staff at our branches.
“We do not own the freehold of the building and when the branch closes it will be handed back to the landlord. “Unfortunately, I do not have the detail of how long it has been a Barclays.”
“With regard to the letter in the Mail on Sunday (August 1st) and the number of branches closing in October, this is an evolving process, one involving assessment and reassessment, but we estimate that by the end of 2015 we will still have between 1350 – 1360 branches in our network.”